SIWILAI does not accept returns. However, defective items can be exchanged within 14 days. Items eligible for an exchange must be kept unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. These are magazines, jewelry, products that are intimate or sanitary goods. Health and personal care items are also non-returnable items.
To complete your exchange, we require a receipt or proof of purchase.
To do this, please email firstname.lastname@example.org