SIWILAI does not accept returns. However, defective items may be exchanged within 14 days of purchase.
In order to make an exchange, your items must meet the following criteria:
- Customers must provide the original receipt with all the merchandise tags attached.
- Items must be in original condition: unwashed and unworn.
- Items exempt from exchange include magazines, jewelry, intimates, personal care items, and sanitary goods.
To request an exchange, please contact: firstname.lastname@example.org
*All exchange requests must be submitted with a receipt or proof of purchase.