F&B Operation Manager

Key Responsibilities

1. Multi Brand Restaurants & Café Management

- Oversee daily operations across all restaurants and café brands.

- Ensure excellent customer experience and service standards.

- Monitor sales, profitability, and operational KPIs.

- Drive same-store sales growth and operational efficiency.

2. Operations Excellence

- Develop and implement SOPs for all brands.

- Improve productivity and labor efficiency.

- Ensure food quality, beverage consistency quality and hygiene standards.

- Lead cost control initiatives including Food Cost, Beverage Cost, and Labor Cost.

3. People Management

- Lead Area Managers, Restaurant Managers, and Outlet Teams.

- Coach and develop future leaders.

- Build a high-performance culture.

- Conduct performance reviews and succession planning.

4. Business Expansion

- Support new outlet openings.

- Lead and develop store opening timelines.

- Develop scalable operating systems for future growth.

- Work closely with Marketing, HR, Finance and Supply Chain.

5. Financial Management.

- Drive Sales.

- Monitor and Control Labor Cost.

- Monitor and Control COGS.

Salary Range

N/A

Work Arrangement

Full-time, On-site

Office Location

PGE Head Office at Central Park Offices

Bangkok, Thailand.

Business Unit

Siwilai Café, F&B Business.