SHIPPING POLICY

At Siwilai, your trust matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, stores, or services. We aim to be transparent and responsible in the way we handle your data, ensuring that your experience with us always feels safe and supported.

We collect information in two main ways. First, through details you provide directly, such as your name, email address, phone number, shipping and billing information, or messages submitted through our forms. Second, we may collect certain data automatically, including device details, browsing behavior, and cookies that help us understand how you use our website. We collect only what is necessary to enhance your experience and deliver our services effectively.

The information we gather is used to process and deliver orders, respond to your inquiries, improve our website, and deliver updates or newsletters if you choose to receive them. We also use your data to maintain security and ensure that our services function properly. We do not sell or rent your personal information to any third party.
In some cases, we may share your information with trusted partners who support our operations, such as payment processors, delivery providers, or technical service vendors. These partners are required to protect your information and use it only to perform services on our behalf.

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and help us refine our services through analytics. You may disable cookies in your browser settings, though some features of the site may not function as intended.
We take data protection seriously and use industry-standard security measures to safeguard your personal information. While no system is completely foolproof, we continuously update our processes to ensure your data is as secure as possible.

You have the right to access, update, correct, or request the deletion of your personal data at any time. If you no longer wish to receive marketing emails, you can also unsubscribe easily. Simply contact us and we will respond as quickly as possible to assist you.
Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of those sites, and encourage you to review their policies before sharing any information.

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Any updates will be posted on this page along with the revised date.
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at info@siwilaibkk.com or visit any Siwilai store location. We are here to help.